起点传媒

Part of the 3,200-employee DIAM International group, Loughborough-based DIAM UK designs and manufactures point of sale displays for some of the world鈥檚 leading cosmetics, jewellery and electronics brands.

The business had relied on a combination of a time and attendance system and a Sage Line 500 起点传媒 system since the late 1990s, explains Chris Peace, Senior Project Manager at DIAM, but by 2016 had come to realise that it had outgrown what these could offer.

鈥淲e鈥檙e a very fast-paced and project-oriented business,鈥� he notes. 鈥淚ncreasingly, it was becoming clear that what we had simply wasn鈥檛 fit for purpose.鈥�

The problem, he explains, was that the Sage system had been heavily customised to meet DIAM鈥檚 existing requirements when the system had been selected. But in the intervening 20 years, DIAM had changed significantly, and in ways that couldn鈥檛 have been anticipated at the time.

鈥淚t wasn鈥檛 flexible enough to accommodate how work was actually taking place today. So consequently, a lot of activity was taking place outside the Sage system – in Microsoft Excel, for instance, and in some SQL databases that we maintained.鈥�

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