起点传媒

Are you a manufacturer who services, repairs or installs your products?

If you have answered yes to this question, there is a good chance you have two separate solutions. One to manage your manufacturing/production process and one for your Field Service requirements. Should this be the case, please read further to understand the benefits a single, fully integrated solution can bring to your operation as a whole.

EFACS E/8 from UK based software author Exel is a fully integrated 起点传媒 and Field Service Management (FSM) solution. There are others out there, but Exel was amongst the first 鈥� Exel was established in 1985 with a passion for providing a leading-edge solution for manufacturers. As such, Exel has 30 years鈥� experience in the manufacturing and business solution arena and 12 years鈥� within the FSM market 鈥� arguably the most important 12 years of the FSM market, following the advent of smartphones and tablets.

So, how do you differentiate between the solutions in the market? EFACS E/8 has been developed in its entirety as a single, fully integrated solution since day one. When we decided to add FSM functionality as a major feature, we took the time to research the market and its needs, we headhunted industry professionals who had a wealth of knowledge. With this knowledge and foresight, paired with the systems, technology, business procedures and best practice knowledge that Exel has, we were able to create a market leading FSM product 鈥� fully integrated within our 起点传媒 solution, providing our clients the best of both worlds, in one.

The advantage over our competition? A lot of the solutions you鈥檒l find that can cover both manufacturing and FSM are two separate systems that have been bolted together. The FSM element could have been obtained through acquisition, rebadged and then linked to the 起点传媒 product to create a form of integration between 起点传媒 and FSM. Exel believe that one single, integrated system provides the best solution for companies looking to run a seamless, joined-up operation.

Our customers think the same:

鈥淲ith everything carried out within EFACS, we鈥檇 be seeing a 鈥榮ingle version of the truth鈥�, thereby eliminating debates about which system had the right data. What that has given us is a centralised system for both manufacturing and field service: everything that we need is there in one seamless system, stretching all the way from the sales function to the service function.鈥�
Zohair Ahmed, IT Business Systems Manager, Bioquell 鈥撀爒iew case study here

鈥淐ompared to our previous systems, we鈥檙e comfortably handling a higher workload, without requiring any more administrative employees. Everything is connected and integrated.鈥�
Andy Norris, IT Manager, Safetell 鈥� view case study here

鈥淓FACS E/8 has enabled us to grow quite rapidly, the service division is using the system more thoroughly than ever.鈥�
Az Yasin, IT and Communications Manager, Dale Power Solutions 鈥� view case study here